🌐International Family Tracing
Our free and confidential international family tracing service can help with finding your family if you haven’t been able to contact them yourself. We may be able to help you if you are in the UK and want to: · find your missing family · help you register for the online tracing service www.tracetheface.org · contact a family member (send a message but NOT money or packages) · get a certificate of detention for those who have been imprisoned. We help families reconnect with missing loved ones who have lost contact because of armed conflict, migration, and disaster. This includes finding partners of people who are not married and those looking for their same-sex partners. Our service is to help find missing family and we can't give you letters for evidence in official proceedings.
Provided by British Red Cross (Refugee Support)
Contact details
Phone: 01162649991
Email: IFTEAST@redcross.org.uk
Address
Crescent House, 46 Priestgate, Peterborough, PE1 1LF
Opening times: Phones open Monday – Thursday 9am -5pm Remote and face-2- face appointments
Support offered: Active tracing casework and signposting
Refugee Support
We provide support for refugees, asylum seekers and vulnerable migrants, including unaccompanied children seeking asylum and victims of trafficking. If you are a refugee, asylum seeker or vulnerable migrant in the UK, or if you know someone who is, our team may be able to support you with: · emergency help · one-to-one casework · one-off support · information and signposting about where to get help. The support we give may come from the Red Cross or we may refer you to other organisations.
Provided by British Red Cross (Refugee Support)
Contact details
Email: rsenquiriespeterborough@redcross.org.uk
Support offered: Advice ♦ food supplies ♦ health ♦ money ♦ reporting ♦ homeless ♦ women ♦ work/training ♦ young people
Dual Diagnosis Outreach Team (DDOT)
This team supports and empowers individuals experiencing mental health and substance misuse challenges. The team consists of clinical nurse leads, mental health nurse practitioners and support workers. We can provide a personalised assessment to create individual support plans based on needs. This could range from support to accessing services which will best meet your requirements, to providing individualised interventions and support mental wellbeing.
Provided by Cambridgeshire and Peterborough NHS Foundation Trust
Contact details
Phone: 01733 748777
Email: DualDiagnosisOutreachTeam@cpft.nhs.uk
Address
Dual Diagnosis Outreach Team
Primary Care Mental Health Service
Town Hall
17 Bridge Street
Peterborough
PE1 1HJ
Opening times:
Support offered: Addiction ♦ Health
🌐Support at Home
To support anyone dependent on drugs or alcohol and struggling to manage independently, and/or at risk of losing their home.
Provided by Change, Grow, Live (CGL)
Contact details
Phone: 01733 296770
Email: AspireHomelessnessProject@cgl.org.uk
Address
102-104 Bridge Street, Peterborough PE1 1DY
Opening times: 9:30-4:30pm (Mon-Wed), 9:30-7:30pm (Thur), 9:30-4:00pm (Sat)
Support offered: Addiction ♦ Advice ♦ Money
🌐Care Zone
Care Zone is a furniture bank that exists to provide emergency furniture and essential household items for people who have experienced homelessness and are facing hardship. We do this by providing high quality preloved furniture items for people who have been referred.
Provided by Kingsgate Community Church
Contact details
Phone: 01733 575083
Email: Info@carezone.org.uk
Address
The referring organisation will provide address and opening times details for people being referred.
To donate furniture only -Dodson House, Fengate, Peterborough, PE1 5XG.
Opening times: Given when referred
Support offered: Home Essentials
🌐Peterborough Foodbank
Peterborough Foodbank exists to provide emergency food and support for people facing hardship. We do this by providing 3-days of nutritious emergency food to people who have been referred as well as providing support and advice to help people maximise their incomes and lift themselves out of poverty.
Provided by Kingsgate Community Church
Contact details
Phone: 01733 575083
Email: Info@peterborough.foodbank.org.uk
Address
Referring organisations will give addresses and opening times of distribution centres when voucher is issued.
To donate food only -Dodson House, Fengate, Peterborough, PE1 5XG.
Opening times: Given when referred
Support offered: Food Supplies
🌐Emergency Food
We can provide a one-off emergency food parcel for those in need. Food parcels are made up for those with or without cooking facilities.
Provided by Peterborough Citadel Salvation Army
Contact details
Phone: 01733 564540
Email: Rachel.Dockerill@Salvationarmy.org.uk
Address
1203 Bourges Boulevard, Peterborough, PE1 2AU
Opening times: 9:00 am - 3:00 pm (Monday to Friday)
Support offered: Food and drink
🌐Free Debt Advice Service
To provide free face-to-face debt advice to support clients on their journey to becoming debt-free. Find the best Debt Solution tailored to individual needs. Assist with Budgeting Advice and follow-up appointments. -Free Debt Advice -Free Budget Advice -Contact Creditors -Applications for DRO -Support offered until Debt Free -Debt solution Plans -Apply for energy Grants -Signposting to other support agencies
Provided by Peterborough Citadel Salvation Army
Contact details
Phone: 01733 564540
07342 999427
Leave a message at 01733307747
Email: peterboroughdas@salvationarmy.org.uk
Address
1203 Bourges Boulevard, Peterborough, PE1 2AU
Opening times: 8:30 am - 4:00 pm (Tuesday and Wednesday)
Support offered: Financial
🌐Homeless Drop-In
To provide a warm place to chat, have a coffee, opportunities to have a shower, wash clothes and charge phones.
Provided by Peterborough Citadel Salvation Army
Contact details
Phone: 01733 564540
Email: Rachel.Dockerill@Salvationarmy.org.uk
Address
1203 Bourges Boulevard, Peterborough, PE1 2AU
Opening times: 9:00 am - 12:00 pm
Support offered: Safety ♦ Warmth ♦ Shelter ♦ Food and drink ♦ Full hygiene ♦ Phone and Internet
🌐Adviceline
To provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Provided by Peterborough Citizens Advice Bureau
Contact details
Phone: 0808 278 7850 (free phone number)
Address
n/a
Opening times: 9am-4pm Monday - Friday
Support offered: Advice
🌐Housing Advice - Peterborough City Council
Advise and assist those with accommodation needs within Peterborough.
Provided by Peterborough City Council
Contact details
Information unavailable
Support offered: Advice ♦ Reporting Homeless
🌐Anne's House
Women's Centre in Peterborough
Provided by Peterborough Women's Aid
Contact details
Phone: 01733 894964
Email: referrals@wa-support.co.uk
Address
32-34 Cromwell Road, Peterborough, PE12EA
Opening times: 09:30-16:30 Monday to Friday
Support offered: Advice ♦ Clothing ♦ Health ♦ Housing ♦ Women
🌐B-United
Supporting male victims of domestic abuse
Provided by Peterborough Women's Aid
Contact details
Phone: 01733 894964
Email: referrals@wa-support.co.uk
Support offered: Advice ♦ Clothing ♦ Health ♦ Housing
🌐Dahlia Project
Supporting South Asian victims of abuse and Honour-Based Abuse (HBA).
Provided by Peterborough Women's Aid
Contact details
Phone: 01733 894964
Email: referrals@wa-support.co.uk
Address
32-34 Cromwell Road, Peterborough, PE12EA
Opening times: 09.30-16.30 Monday - Friday
Support offered: Advice ♦ Clothing ♦ Health ♦ Housing ♦ Women
🌐E-scape
Providing Preventative Programmes to Children in Young People in Peterborough
Provided by Peterborough Women's Aid
Contact details
Phone: 01733 894964
Email: E-scape@wa-support.co.uk
Support offered:
🌐Lithuanian and Eastern European Service
Supporting Lithuanians and Eastern European South victims of abuse. "Peterborough Women's Aid" centre dirba lietuviškai kalbanti darbuotoja, kuri gali patarti ir padeti Peterborough miesto gyventojoms (-ams), patiriancioms (-tiems) šeimynini smurta ir (arba) seksualine prievarta.
Provided by Peterborough Women's Aid
Contact details
Phone: 01733 894964
Email: referrals@wa-support.co.uk
Support offered: Advice ♦ Clothing ♦ Health ♦ Housing
🌐Vet Outreach
StreetVet is a multi award-winning charity delivering free essential veterinary care and services to the pets of people experiencing homelessness in multiple locations around the UK.
Provided by StreetVet
Contact details
Email: Info@streetvet.org.uk
Address
Contact for details
Opening times:
Support offered: Pets
🌐The Cresset
Accommodation for adults 18-65 with a local connection to Peterborough, requiring low levels of support. Accommodation is for up to two years, with a view to moving onto private or social housing. The site is staffed 9am-5pm, Monday-Friday. Residents benefit from subsidised gym membership.
Provided by YMCA Trinity Group
Contact details
Phone: 01733 269621
Email: admin@ymcatrinity.org.uk
Address
The Cresset, Bretton Centre,
Peterborough PE3 8DX
Opening times: 9am-5pm, Monday-Friday
Support offered: Accommodation ♦ Health ♦ Work/Training
Time Stop
To provide supported temporary housing for young adults, aged 16 to 25 year old
Provided by YMCA Trinity Group
Contact details
Phone: (01733) 891891
Email: admin@ymcatrinity.org.uk
Address
101-103 Wellington Street Eastgate Peterborough PE15 5DU
Opening times: 24 hours a day, 7 days a week
Support offered: Addiction ♦ Money ♦ Health ♦ Work/Training ♦ Temporary Housing ♦ Young People