The new service will be available across Bedfordshire, Luton, Milton Keynes, Cambridgeshire, Peterborough, Hertfordshire, Norfolk, Suffolk and Essex from 28/10/26. It will provide free, confidential and immediate support from trained responders for people experiencing emotional distress, anxiety, loneliness or overwhelming thoughts, through SMS, WhatsApp and webchat, 24 hours a day, seven days a week. The service will work alongside existing NHS and community mental health support across the region.
How to access the service:
- SMS: Text ‘SOS’ to 80899
- WhatsApp: 0800 884 0655